Leveling up: ALVS renovation adds another floor and expands existing services

New ALVS sign
Move In Week Tag

After much anticipation, the new offices of Adult Learner and Veteran Services are open at the Lory Student Center.

The redesign and expansion of the ALVS space is part of the recently completed North End Renovation at the LSC, and features an additional level, 6,200 extra square feet, a foothills-facing patio, new offices and gathering spaces, and an upgraded food pantry and kitchenette.

“We’re so excited to be in this wonderful space, to welcome new students and to be able to expand our services,” said Lisa Chandler, assistant director of ALVS.

A grand opening celebration will be held from 11:30 a.m. to 1:30 p.m on Friday, Sept. 1, in LSC 282. To register for the free event, visit https://col.st/5zheL.

ALVS, which offers academic and social support to non-traditional students such as parents, adults, caregivers and veterans, has long been a welcoming place for students and staff of all kinds to gather and build community. The expansion, bringing the total space to more than 8,000 square feet, will support increased interaction and collaboration among students and peer advisors, and will allow ALVS staff to conduct more workshops and trainings in their own space.

“The new space feels more intentional,” Chandler said. “We were able from the beginning to plan it according to our programming needs. There are five community spaces and huddle rooms – quieter spaces, where students can meet, get tutoring help, or just hang out.”

Group at table in ALVS

Peer Advisor Kevin Melchior, right, takes a break in the new ALVS space with Program Coordinator Brianna Ridenour, left, and Coordinator of Student Engagement Initiatives Meghan Haddy, center. Melchior found community at ALVS after returning to college following a term of enlistment in the Navy.


Making connections

For students who don’t live on campus, and who might be juggling other responsibilities, just having a spot to land during the day is huge. Familiar faces, easy conversations and shared laughs help them feel as if they belong. Making these connections can be key to their success at school and other in aspects of their lives, Chandler said.

It’s not unusual to see students and staff gather, sipping coffee and sharing stories, gearing up for the demands of the day or easing out of a busy afternoon. Approximately 7,000 students find support through ALVS, 3,000 of whom are undergraduates.

Kevin Melchior, a 31-year-old student in his fourth year, came back to college after service in the Navy. After his discharge in July of 2022, he said he came straight to CSU to study political science and sociology.

“I was worried, though, about coming back at 30,” he said. “I wasn’t sure I’d fit in. I met Bri (ALVS Program Coordinator Brianna Ridenour) at RamWelcome, and she convinced me to sign up for student seminar. Having people who had different life experiences here, it was really great to engage with them and feel like I had a place to go, to be part of things.”

Since then, Melchior has found his place at ALVS, and is now working in the office as a peer advisor.

“I knew I wanted to be part of the staff to help students transition back to college,” he said. When he graduates, he said he’s hoping to transform his passion for mental health advocacy into a professional position.

ALVS kitchenette

Bridging the gaps

Students unsure of their way forward can meet with peer advisors to learn about resources, find tutors and explore career opportunities with liaisons from departments across campus. They also can navigate the intricacies of student aid with the help of the Office of Financial Aid, or work with the Veterans Education Benefits Office to learn about veteran benefits. Staff peer advisors (all former students) interact with the student community daily to suggest resources and to support their interests, whether it’s applying for scholarships or finding other connections on campus.

This richness in programming is not an accident at ALVS. A key objective of the office is to support the social and academic growth of this community, with an eye toward personal and professional success, ALVS Director Ben Schrader said.

“The thing ALVS strives for most is success, that adult learners and veterans have the same opportunities as traditional students,” he said. “We help bridge the gaps, the challenges they face, so they’re able to use the amazing skills they have coming in to be able to act as leaders on campus.”


ALVS history and services

In the mid-1970s, adult women returning to the CSU campus to pursue degrees were supported by the Office of Women’s Programs and Studies. As needs grew for all nontraditional students on campus, the Office of Student Relations took over the coordination of orientations for these students. These services were eventually moved to the University Counseling Center and overseen through a new Nontraditional Student Office.

Early in the 1990s, the office moved to the Division of Student Affairs and was combined with Off-Campus Student Services to become Off-Campus Services / Resources for Adult Learners (OCSSRAL). In 2007, the increasing need for veteran support, particularly those returning from the Iraq War, prompted the formation of a new office within Resources for Adult Learners, and a formal coordinator was envisioned to oversee Veteran Services.

Fourteen years ago, on July 1, 2009, OCSSRAL was divided into two separate offices, Adult Learner and Veteran Services and Off-Campus Life, both housed in the Lory Student Center.

Since then, ALVS has facilitated numerous scholarships, hosted tailgates and banquets, created identity weeks, organized mentoring and tutoring programs, and created numerous initiatives supporting student success. In 2011, ALVS partnered with CSU’s Morgan Library to start Ram Kids Village, a place in the library for parents to drop off their children while they study. In 2017, ALVS Director Marc Barker and the ALVS office advocated for a raise in student fees from the Student Fee Review Board to build additional space for ALVS. The increase was approved by students in spring 2018.

In 2020, Barker was asked to co-chair the university’s pandemic response team. The organizational and strategic skills he developed in the military proved invaluable in his new role. By the end of 2020, Safety and Risk Services was created in University Operations, and Barker transitioned out of ALVS and into the assistant vice president role at SRS in January 0f 2021. Ben Schrader was hired later in 2021 to be the new ALVS director.

Construction of the expanded office space began in May 2022, following a two-year delay due to concerns surrounding the pandemic and rising material costs. Work wrapped up in August of 2023, including additional renovations to the north end of the LSC.

Scholarships
ALVS offers two scholarships through its office, and facilitates several CSU specific scholarships, including 12 CSUSA awards and scholarships and nine external scholarships. Visit alvs.colostate.edu for more information.

Resources
• Career Center Liaisons – resumes, employment, career guidance
• Veteran Education Benefit Offices – benefit questions, G.I. Bill
• Ram Kidz Village – educational activities at Morgan Library
• Veterans Affairs Resources – VA transition and care caseworker
• VITAL – Veterans Integration to Academic Leadership
• Campus Liaisons – connection to student engagement opportunities

Involvement
• Pinnacle Non-Traditional Honor Society
• SALUTE Veterans National Honor Society
• Student Veterans Organization
• Student Parent Organization
• ALVS Advisory Board

Services
• Orientation – ALVS track
• Mentoring, tutoring (one-on-one around foundational classes)
• Peer Advising Program
• Workshops, seminars
• Community engagement
• Social Engagement – clubs, organizations, and events
• Career services
• Benefits team

For more information, visit alvs.colostate.edu.

For example, student parents, who often find it challenging to balance family life, parenting tasks and college coursework, can take part in ALVS’ Ram Kidz Village, which provides drop-in educational activities at Morgan Library during the fall and spring semesters. ALVS also provides students with one-on-one tutoring sessions, foundational classes in mathematics and science, help with scholarship applications and career counseling.

Moreover, ALVS strives to help nontraditional students find their niche at CSU by providing a connection to various student groups or through partner liaisons. Acting as a starting spot or hub, they encourage students to branch out to find other communities to engage with, to feel an additional sense of belonging.

“Helping all of our student population succeed at the university might look different for everyone,” Chandler said. “We’re helping students connect so they can advocate for themselves to maximize their experiences here.”

New ALVS space with patio

Realizing a dream

The idea to enlarge the ALVS space with the goal of providing expanded services was first was suggested in 2015 by former ALVS Director and Army veteran Marc Barker. He and others on the ALVS team, including Assistant Director Lisa Chandler, wondered what it might look like if they broadened their outreach to appeal to all nontraditional students who might be looking for a place to belong on campus.

“The space was fairly underutilized,” Chandler said. “Since then, we’ve done a lot to make it more inclusive. We’re hiring a more diverse staff, creating diverse programming and increasing our collaboration with campus partners. We’ve also worked to enrich our passive programming that includes our newsletter and social outreach.

“We worked hard to change, and to show the needs of our students as well as their value,” she said.

In spring 2018, the Student Fee Review Board approved an increase in student fees to support the project, and design and construction plans were under way. Chandler said they “dreamed big,” and the final iteration of the space matched those dreams.

Barker, who was asked in 2020 to co-chair the university’s pandemic response team and now works in University Operations as assistant vice president of Safety and Risk Services, said he couldn’t be more pleased with the outcome.

“It is very satisfying to see this project and the original vision being completed,” Barker said. “The expansion of ALVS demonstrates the ongoing commitment to serve nontraditional students and student veterans. The physical space itself will now align with the value the university has always placed on having this student population on campus. The student population that will call ALVS home brings diverse life experiences to our campus and classrooms that frankly are immeasurable.”

Schrader, who was hired in 2021 as the new shepherd of the program, said this position is “a dream job” for him.

“This work is very personal to me, as it has all aspects of my life tied to it,” he said. “I’m a veteran and an adult learner, my mother was a student parent when I was growing up, and my Ph.D. work was focused on veteran issues. I find it very rewarding to help give back to others and see them succeed.”