ALEX® helps you make smart choices in selecting benefits

Open Enrollment is now under way through Friday, Nov. 18, for CSU faculty, administrative professionals and non-classified staff. Trying to select the right benefits coverage can sometimes be a challenge. But this year, eligible employees participating in Open Enrollment will have a guide through the array of choices, and his name is ALEX®.

ALEX® is an easy-to-use online tool that will help you select the best-fit employee benefit plans for you and your family. It estimates the total yearly out-of-pocket costs — a combination of your premium contributions and the costs for the services you plan to use — for each plan and recommends the one with the lowest overall cost to you based on your personal preferences.

“ALEX® is really a one-of-a-kind tool that can help employees feel empowered and confident when making choices about their benefit plans,” said Human Resources Chief Total Rewards Officer Teri Suhr. “It offers an interactive video that the employee can use and remain anonymous while getting customized suggestions that fit the employee’s personal needs and circumstances.”


Other stories about Open Enrollment, Benefits and Health Fairs:

Open Enrollment Begins, CSU Increases Contributions to Cost-Share Model

Benefits Fair, Flu Shots and more on Nov. 2


You can watch a short video on ALEX® to learn what he can do for you, and get started using this new online tool here. Going through the entire ALEX® experience and clicking every possible button can take about 30 minutes or so, but the actual duration will depend on your needs. Most users spend about 7 minutes with the tool. You can always save your place in ALEX® and return later simply by providing your email address.

Here’s what you will be asked about your medical and maternity care needs and your expected usage:

  • Primary care doctor visits
  • Hospital stays
  • ER visits
  • Surgeries (inpatient and outpatient)
  • Prescriptions (occasional and ongoing)

ALEX® helps more than 133,000 employees at educational institutions (including 22 major colleges and universities) transform confusing health care jargon into helpful information and advice. Because ALEX® is available 24/7/365 online, you can get help learning about and choosing your benefits options whenever it’s convenient for you, regardless of your schedule or location.